Car Rental Damage Supervisor - Collision Estimator - Detroit, Michigan, US
Location: Detroit, MI
$55,000 - $60,000 per year
Auto Collision Center
Supply Chain – Damage Supervisor
This Management position estimates and controls body damage repairs and expenditures in a cost effective manner. Maintains quality standards by inspecting all repairs to ensure adherence to corporate guidelines. Oversees new car and vehicle disposition preparations. Provides service to internal and external customers.
Please only apply if you have two years damage appraisal/writing experience and have experience using Audatex or other automotive appraisal software.
Responsibilities will include but not be limited to:
Prepare timely repair estimates on all damaged vehicles and provide same to the Fleet Manager. Inventory and estimate damage, taking photographs for supporting documentation. Complete paperwork and document as required.
Coordinate in-house repairs of damage vehicles with Maintenance Manager.
Coordinate timely repair of vehicles with vendors. Maintain a network of vehicle parts suppliers for all body shop vendors. Conduct site inspections prior to vending vehicle. Secure copy of vendor's garage keeper's liability insurance certificate before vending vehicle.
Monitor status of body repair on vended vehicles. Inspect all repairs performed in-house or by outside vendors to ensure required work is complete and that they conform to established quality standards. Compare damage repair costs against estimates to ensure quality of repair and utilization of parts purchased.
Set up data base to control expenses and monitor history. Process all body damage invoices for payment weekly or as required. Review invoices against estimates to identify discrepancies and resolve prior to processing.
Prepare salvage packet with Fleet Manager prior to removal of vehicle from lot. Coordinate with fleet management to meet pipeline aging standards within established time frame. Prepare turn backs for auction according to program guidelines. Conduct reconditioning appraisals on turn backs to conform to repurchase standards.
Prepare transportation claims on new vehicles and follow up on reimbursement from the carrier.
Prepare monthly and ad hoc reports regarding damaged vehicles, discrepancies, etc.
Prepare written estimates for all accidents and miscellaneous damages to vehicle and forward to subrogation for processing. Work closely with subrogation to ensure that accident reports are being completed thoroughly to affect a positive subrogation collection. Concurrently, work closely with the training and security department to minimize accidents and educate Customer Service Representatives on how to complete accident reports.
A minimum of two years damage appraisal/writing experience is required for this position
Good analytical skills
Familiarity with personal computers and related spreadsheet software
Understanding motor vehicle liability and subrogation
Knowledge of wholesaling and auctioning vehicles
Proven skills in auto damage appraisals
Experience using Audatex or other automotive appraisal software required.